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Outreach Specialist Team Member

1308 East Olive Avenue, Fresno, CA, USA

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Part-Time; Temporary; Non-Exempt

Department/Program Focus:

Compensation:

Reports to:

Special Projects

$18.00 - $20.00 D.O.E.

Special Projects Manager

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Job Description

The Outreach Specialist Team Member provides outreach services for community members experiencing the greatest health and social inequities and provides them with culturally relevant resources. The Outreach Specialist will work directly with the Special Projects Manager to facilitate and execute all designated community relations and community outreach events. Through peer-to-peer engagements, door-to-door canvassing, community canvassing, phone banking, workshop training, and outdoor booth tabling. The Outreach Specialist Team Member is responsible for informing residents in Fresno, Madera, Tulare, Kings and other counties of available resources. The Outreach Specialist Team Member is a trusted community member who collaborates with the Special Projects Manager, ELF staff, ELF partners and other Outreach Specialist Team Members to ensure the proper information and resources reach the community.

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Responsibilities & Requirements

TO APPLY: Interested applicants must submit a letter of interest, a resume, and a completed application to Vianey Barraza Chavez via email at vbarraza@education-leadership.org. Please keep in mind that failing to submit all the required documents will automatically disqualify the application.


EDUCATION, EXPERIENCE, LICENSE/CERTIFICATION, & SKILLS:


Education

● High School diploma or GED


License/certification

● Valid CA driver’s license.

● Proof of auto insurance required

● Reliable transportation


Skills

● Literate in English and either Spanish

● Customer-focused and service-oriented

● Ability to quickly engage individuals

● Attention to detail and excellent follow-through on work tasks

● Able to handle multiple tasks simultaneously

● Excellent interpersonal and team skills

● Strong organizational skills.

● Ability to work independently with minimal supervision

● Intermediate to advanced software skills with MS Office suite (Word, Excel, PowerPoint, Publisher).

● Regularly exhibits flexibility and dependability in work and working relationships

● Demonstrated good problem-solving skills and sound judgment

● Flexible working hours with mornings and late afternoons (some weekends may be required


Additional Duties:

● Confidentiality/Privacy compliance- Treats all client, member, and employee information as sensitive and confidential

● Quality Improvement- Participate in quality improvement activities and contribute towards the overall performance improvement of the department and organization

● Safety - All employees will participate in the ELF safety program


ENVIRONMENTAL CONDITIONS AND PHYSICAL REQUIREMENTS:


Environmental Conditions:

Work will be in an outdoor setting during booth-style outreach.


Physical Requirements:

● Must be able to lift to 20 pounds and push up to 50 pounds (on wheels).

● Must hear staff on the phone and those served in person and speak clearly to communicate information to patients and staff.

● Must be able to read memos, computer screens, personnel forms, and clinical and administrative documents.

● Must have high manual dexterity.

● Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn

ABOUT US

The Education & Leadership Foundation is a community benefit non-profit organization that provides education, civic engagement, and immigration services. 

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